Lesson: BANKING (B2-C1)

3. Everyday Banking

a. Which of these processes is the easiest at your bank, do you think? Which is the hardest or most time-consuming?

  • setting up a direct debit
  • making a bank transfer
  • applying for a credit card
  • replacing a lost or stolen debit card
  • applying for a loan

b. Complete the worksheet, which shows you some typical vocabulary for dealing with bank staff.

c. Find 5 useful words or phrases from the worksheet that you could write down and memorise. These don’t have to be banking vocabulary: a lot of phrases here can be used in other contexts where you’re dealing with customer service.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s